About us - Mutua Universal
Mutua Universal, Mugenat, Mutual Society Partnering the Social Security, nº 10, is a non-profit, common-law trust of companies, legally constituted as a Social Security partner with the joint liability for the member companies.
Mutua Universal provides the services assigned to mutual societies through its own management model, which is geared towards the greatest benefits and based on the principles of universality, excellence, innovation and technology, and proximity.
The Company maintains in force principles that they have characterised it throughout its more than 110 years of history, adapting its management model to the reality and needs of the current companies in order to participating, through an excellent assitance quality, in the improvement of the productivity and the high performance teams maintenance.
Constitution
It was constituted on 3 May 1907 as the MUTUA GENERAL DE SEGUROS. Its current name, MUTUA UNIVERSAL MUGENAT, was decided by the General Board meeting held on 30 March 1993, with the change being approved on 12 May 1993, by Resolution of the Directorate General of Legal Regulation and Partnering Bodies of the Social Security.
It has been registered in the Register of Partnering Bodies, with the number 10, since 17 December 1968, with definitive authorisation to collaborate in the administration of Social Security granted on 13 December 1968.
Strategic plan 2018-2020
Excellence and Commitment
At Mutua Universal, we look after the health and well-being of our mutual society members. For this reason, our Strategic Plan places our associates at the centre of all our activities.
The 2018-2020 Mutua Universal Strategic Plan is based on three general lines of activity:
- Excellence in customer services and the provision of services to our associates.
- Evolution of corporate culture towards talent and leadership development.
- Digital transformation to ensure the company's continuous evolution, improvement in the ER model and management efficiency.