Customised monitoring

Published on: 15/12/2015

Two key figures in the customised care of our model, with complementary tasks: the management of products and services with the company (Single contact person) and the total management of the leave from work (Medical tutor).

Single point of contact

Single point of contact in the health care model of Mutua Universal

Accompanies member companies in their daily relations with Mutua Universal, attending to their requests and queries to ensure the fastest and most suitable reply for every situation.

Responsible for coordinating the services provided and for implementing the projects adapted to the specific characteristics of the company.


Tutor doctor

Tutor doctor

Supervises the entire medical leave process, which ensures maximum peace of mind for the patient and allows the company to have up-to-date information to minimise the impact of the medical leave.

Centralises the management of all procedures and communication with the company and the worker.