Technology serving people

As an organisation that is committed to protecting and caring for people and the sustainability of the welfare state, Mutua Universal continuously promotes innovation and digital transformation to optimise processes, improve operational efficiency and offer increasingly personalised and accessible services.

A pioneer in the application of artificial intelligence in the field of mutual insurance companies collaborating with Social Security, in 2019 the organisation incorporated predictive artificial intelligence models to support decision-making and improve healthcare management. Currently, we continue to advance in the adoption of AI technologies, advanced analytics and generative AI solutions, through a scalable, secure strategy aimed at generating value for people, the professional community and associated companies.