Access and use general conditions of the Web portal Patient

The user, when completing its record in the Web portal Patient of MUTUAL SOCIETY, accepts all its use general conditions of the service here reflected, in force at the time of this acceptance.

MUTUAL SOCIETY reserves the right to modify the presentation, set-up and conditions of services rendered in its Web portal Patient (hereinafter " Services ").

Similarly, MUTUA may modify the contracting conditions for the "Services", in which case it will notify each of the registered users, for their acceptance. Without this acceptance, it will not be possible to use no service of the Web portal Patient.

We must emphasise that aforementioned services are not accessible for unregistered users in the Web portal Patient of MUTUAL SOCIETY.

II.1.- personal character Data collection 

In accordance with that established in the Organic Law 15/1999 of Personal data Protection, Mutua Universal, Collaborative Mutual Society with the Social Security Institute no. 10, with VAT NUMBER G08242463, him informs that its personal data will be built in to a file duly registered in the Spanish Data Protection Authority having as only aim of giving access to the Patient MUTUAL SOCIETY Web portal. 

Requested details are the strictly necessary, suitable and pertinent for the correct identification of the sender and to provide the access to the services of the Patient Web portal of MUTUAL SOCIETY, with registered office at Avenida Tibidabo, 17-19, 08022 Barcelona, the holder is of the database. 

Through the shipment of the form of record of this website, the sender provides its consent to the automated processing of the details included in the same one, included the treatment that can give him suppliers or third subcontracted companies for different services that offers this website. 

If you wished to practice its access rights, rectification, cancellation or opposition, in accordance with the Spanish Data Protection Act in writing, he should address to the Safety department, Avenida Tibidabo 17-19, 08022 Barcelona or via the e-mail address lopd@mutuauniversal.net. 

II.2.- user' Record

To access all offered Services at all times in the Web portal Patient of MUTUAL SOCIETY, will be requirement previous to register as an user through the completion of the form presencialmente in any of the help centres of MUTUAL SOCIETY, proving the identifidad with its national ID card, passport or document equivalent. The record as an user of the Patient MUTUAL SOCIETY Web portal has free character. 

II.3.- Access to services

Once the person has been registered as an user, and previous validation by MUTUAL SOCIETY, will be able to access " Services " in the conditions that are established in the Web portal Patient of MUTUAL SOCIETY and in accordance with legal provisions that they result of application. The above without prejudice to the specific access requirements, if applicable, established for any of the "Services". 

The/s key/s from access to “The Services” offered in the Web portal Patient of MUTUAL SOCIETY, are strictly confidential. The user of the service will be responsible for the custody of these password/s and agrees to adopt the necessary actions to prevent third-party knowledge or unauthorised use of the same. 

The user is obliged to exempt MUTUA from any liability required due to unauthorised or fraudulent use of the password/s, when such an event has occurred as a result of non-compliance with the obligations of custody and security of the/s aforementioned password/s by the user. 

The user expressly accepts to give equal legal status to the use of the passwords established in the previous paragraph as to his/her signature, in such a way that the operations carried out will be deemed valid in any case and it will be understood that they have been peformed by the user, having full legal effect.

III.1.- Object 

The purpose of these terms and conditions is to regulate the provision of "The Services" by MUTUA, as well as their use by the user. 

III.2.- Secrecy of the communications and personal data protection

In the provision of "The Services", MUTUA guarantees the secrecy of communications in accordance with the provisions set out in Article 18.3 of the Spanish Constitution. For this purpose, MUTUA commits to not facilitate any details related to the user's identity nor to their personal details, except in the cases established by law. 

MUTUAL SOCIETY guarantees the confidentiality of the information broadcasted by the users for the provision of services via the Patient MUTUAL SOCIETY Web portal, as well as the observance of it considered in the legislation of personal data protection. This data is collected by a secure server, in such a way that these communications are encrypted through the network using encrypted protocol, and nobody can see or to capture the data entered. MUTUAL guarantees the authenticity of the server they connect to, ensuring that it is not supplanted by third parties. 

The user recognises credit been learnt more about way espresso, precise and unequivocal, at the time of the pickup of its personal data, of rights of information that him attend in accordance with it considered in the article 5 of the Organic Law 15/1999, of 13 December, of Personal data Protection. 

For the provision of services via the Patient MUTUAL SOCIETY Web portal is necessary that the user gives to certain MUTUAL SOCIETY personal details and of professional character, MUTUAL SOCIETY responsible for assuring compliance with the regulations of data protection as person responsible for the file. 

For the foregoing purposes, MUTUAL commits to the following: To use and apply the data provided by the user for the exclusive purpose of providing the services requested by the user. To not communicate or disclose data to a third party, not even for its conservation. To maintain the utterest confidentiality on the communicated personal details, as well as those which result of its processing. To keep the professional secret of the data and of the service provided. To adopt security measures that correspond to the data to be processed, in accordance with the provisions of Royal Decree 1720/2007, of 21 December, which approves the Regulation on development of the Organic Law 15/1999, of 13 December, on personal data protection. 

III.3.- truthfulness Commitment and detail update 

The user guarantees that the data provided to MUTUA for the provision of the requested "Services" are true to the real-life situation and that s/he will notify of any modification required. As a result, the user will be liable to MUTUA and third parties for any harm or damage caused as a result of non-compliance with the obligations undertaken in this clause. 

III.4.- conditions Acceptance and incorporation 

The undisguised user expressly to know and fully accept and without reserve, the content of the general conditions of access and use of the web site www.mutuauniversa.net included in the Legal Notice and, in particular, exemption regarding of rights responsibility and booking with regard to copyright and industrial in favour of MUTUAL SOCIETY. 

The undisguised user expressly to know and fully accept and without reserve, the content of the conditions of subscription included in the form of registration as an user of the Web portal Patient. 

III.5.- Responsibility of the user 

The user commits to use "The Services" in accordance with the law, morals, health, public safety and good habits generally accepted, and to hold MUTUA harmless against any claims resulting from non-compliance with any of these obligations. 

The user guarantees that it holds the ownership, legitimacy or rights necessary to use all the data, graphs, charts, signatures, brands, symbols and any other sign included in the content of communication provided for the provision of services by MUTUA. As a result, is compelled to maintain indemne to MUTUAL SOCIETY of any claim derived from these obligations' non-compliance. 

The user is obliged to use the data, texts, images, information, graphs or links available on the website for the exclusive purpose of contracting "The Services", whether they are owned by MUTUA or third parties, and cannot modify, reproduce or distribute it in any way. To this effect, the user is obliged to hold MUTUA harmless against any claim due to violation of intellectual or industrial property rights, data protection, fundamental rights or any other that could be harmed as a result of non-compliance with these obligations. 

III.6.- Use of cookies 

In order to monitor and improve the user experience of “The Services”, the user accepts the use of third-party analytical cookies by MUTUA. The detailed description of these cookies can be found in the Cookie Policy. 

III.7.- Applicable law and jurisdiction 

The provision of services regulated in these terms and conditions will be governed by Spanish legislation. The parties are subjected to the jurisdiction of the Courts and Tribunals of the province of Barcelona (Spain).