FAQs Delegation of Voto

Published on: 04/04/2022

What requirements must fulfill in order to be able to access the vote delegation software environment?

You must have a Digital Certificate of Legal Person Representation of the Company that it has validity (is not nor revoked, nor out-of-date) and that it is recognised as a certificate for an accredited reliable company (can consult if your accredited company is reliable via this link).

 

If you are an one person company, can use a Certificate whose ID number coincides with the ID number of the associated company to Mutua Universal. 

What must do if my Certificate appears as out-of-date or revoked?

It can credit two reasons for this message:

  • The date and/or the time of your IT equipment is incorrect. It checks this fact and modify it if is necessary.
  • Really the certificate is out-of-date or revoked. You should contact with the issuing entity of your Certificate or with your computer science department (can verify the validity of your Certificate in the solution website:IT VALIDATES).

When trying to access with my valid Certificate appears an error of validation how can proceed?

It can credit various reasons for this message:​

  • The Company does not appear us as associated with Mutua Universal.​
  • You are using a Digital Certificate of Individual and not of Representative of Legal Person of the company.

You have other problems or doubts with your Digital Certificate?

You can consult here to solve other doubts on your Digital Certificate. 

In the event of technical incidence can contact with the service of user management of Mutua Universal.