Private Account
Register you in an online way with videoidentification
You can access your Private Area from the mobile application of Mutua Universal , from where will be able to register you in a completely online way and sure via the videoidentification, without the need for to attend a help centre from the company.
From the app, patients and patients can carry out visits of telemedicine in mobility from anywhere, without having to go anywhere a centre from Mutua Universal, provided that the welfare staff thus it considers it according to the pathology, the evolution of the case or the location of the patient or the patient.
The application also allows the patient or the patient to revise its completemedical file, to consult and to download test medical reports and results , to visualise diagnostic tests immediately, to carry out eConsultas with its welfare team, to manage programmed appointments , to know its financial assistance' detail or to download the certificate of PERSONAL INCOME TAX retentions of its perceived provisions, among others advantages.
Download the app of Mutua Universal for tablet or mobile phone!
Enter securely, at any time, wherever you are
What can do via the Private Area?
Enquiry and download perceived payments for your provisions
Enquiry the detail of the perceived financial assistance, and download you the pdf with the perceived date and amount.
Procedures
Trámita the extension of your application CUME, completely online and without displacements to the centre.
Complete dossier enquiry
Have easy access to your full case history, view your appointments and scheduled tests and your economic benefits.
Visits of telemedicine
It carries out health visits with the welfare team via the mobile phone, without the need for displacements to a centre.
Reports and results
Enquiry and download from the same place your medical reports and your evidence' Results Reports.
eConsulta
Enquiry to your welfare team from anywhere and at any time of comfortable way and without displacements.
Management of scheduled appointments
View and rearrange your medical appointments easily, without having to wait or go into your healthcare centre.
Access to diagnostic tests
It visualises your evidence via a viewfinder of digital picture or request them and to collect them in the centre of Mutua Universal that you prefer.
Notifications
You will receive notifications on news, the status of your requests and upcoming appointments.
And also...
It finds your closer help centre
By entering the address or activating your device's geolocation
Receives phone support in a click
Directly access Línea Universal 900 203 203, available 24 hours a day, 365 days a year.
Your contacts and procedures in one place
Easily manage all your Mutua Universal contacts and access the procedures you need
Advice for the health promotion
Access interesting health advice wherever you are.
