Patient Private Area

Published on: 25/08/2017

Go to your nearest Healthcare Centre and request them


Easily access your medical information and manage your appointments using the new Patient Private Area. Here you will find your comprehensive medical files, diagnostic tests and your scheduled medical appointments.

Published on: 21/06/2018

The eConsulta

You now have a new service in your Private Area, the eConsultawhich will enable you to get in touch with your healthcare team from anywhere and at any time.

If you have any queries about your medication or want to ask about the treatment prescribed, if there is any complication in your condition or you want to consult the healthcare team about any other matter, you can contact your doctor, nurse or physiotherapist or any other member of the team who has seen you in the last 15 days, using this convenient service wherever you are.

Download the Mutua Universal app for tablet and mobile!

Enter securely, at any time, wherever you are

Published on: 25/08/2017

What will you find in the Patient Private Area?

Published on: 25/08/2017
Consultation of comprehensive medical files

Consultation of comprehensive medical files

You can easily access your complete case history, test results, appointments and benefits. 

Published on: 25/08/2017
eConsulta

eConsulta 

Consult your healthcare team at any time wherever you may be.

Published on: 25/08/2017
Management of scheduled appointments

Management of scheduled appointments

View and rearrange your medical appointments easily, without having to wait or go into your healthcare centre.

Published on: 25/08/2017
View benefits and payments received

View benefits and payments received

View the details of the economic benefits you have received, as well as the date and amount of those you have in progress.

Published on: 25/08/2017
Download diagnostic test reports

Download diagnostic test reports

You can download the report on your diagnostic tests or request it and pick it up at the Mutua Universal centre of your choice.

Published on: 25/08/2017
Notifications

Notifications

You will receive all the news, the status of your requests and upcoming appointments

Published on: 25/08/2017

And also...

Published on: 17/02/2016
map of centres

Find the closest health care centres

By entering the address or activating your device's geolocation

Published on: 17/02/2016
Telephone support service with just a single click

Telephone support service with just a single click

Directly access Línea Universal 900 203 203, available 24 hours a day, 365 days a year.

Published on: 17/02/2016
Your Mutual Society contacts all in one place

Your contacts and procedures all in one place

Easily manage all your Mutua Universal contacts and access the procedures you need

Published on: 25/08/2017
Promotion of health

Promotion of health

Access interesting health advice wherever you are.