Service management

The advanced innovative ecosystem of Mutua Universal allows offering services in person and digital completely customised and with over-collateralisation of security for an omniservice channel experience adapted to needs of associated companies, insured workers and collaborating bodies people. 

Digital procedure

In the field of the administrative management, the organisation gives to its mutual society member a system of procedure digital of agile financial assistance, single and with the same legal terms of safety and technological which arranges the Public administration.

Digital procedure

Hyperautomation of processes

Mutua Universal applies internally the robotic processes automation, a software that automates tasks to reduce workloads and to optimise repetitive processes in the different communities professionals that constitute the organisation.

Línea Universal

Long distance care and enquiry service 24h/365 days looked after for a medical equipment, of nursing and management that it carries out opportune medical orientation, contributes information with respect to the provisions and welfare management, and it manages the relocation of patients.

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