Hyperautomation of processes
Mutua Universal internally applies robotic process automation, software that automates tasks to reduce workloads and optimise repetitive processes in the different professional groups that make up the organisation.
Service management
Mutua Universal's advanced, innovative ecosystem allows it to offer tailored in-person and digital services with the highest security guarantees for an omnichannel experience adapted to the needs of partner companies, protected workers, and collaborating entities.
Digital processing
In the field of administrative management, the organisation provides its members with a digital system for processing financial benefits that is agile, simple and with the same guarantees of legal and technological security as that available to the public administration.
Línea Universal
Telecare and consultation service available 24/7/365 and attended by a medical, nursing and management team that provides timely medical guidance, provides information regarding care and benefits management, and manages the transfer of patients.
