Terms of Use of the Service

Published on: 01/06/2026

Access and use general conditions of the inbound service Confirmation.

In compliance with that established in article 10 of Act 34/2002, of 11 July, on the information society and e-commerce services, it is indicated that MUTUA UNIVERSAL MUGENAT, Collaborative Mutual Society with Social Security no.10 (hereinafter MUTUA), with VAT NUMBER G08242463, has its registered offices at Av. Tibidabo 17-19, 08022 Barcelona.  

MUTUA is registered as no. 10 in the Record of Bodies Collaborating with the Social Security Institute of the Ministry of Employment and Social Security.  

MUTUAL SOCIETY is titular of the domain name www.mutuauniversal.net, just as subauthorities or web portals depending from this (hereinafter authorities). The general contact email address is info@mutuauniversal.net.

I.Aceptación of conditions 

The user, when scanning the code QR and to provide its ID number number/NIE, accepts all its use general conditions of the service here reflected, in force at the time of this acceptance.  

MUTUAL SOCIETY reserves the right to modify the presentation, set-up and conditions of services rendered in this application (hereinafter "Services").  

II.- User register and access to services  

II.1.- user' Record 

To access the inbound service Confirmation, will be requirement previous to register providing the number of ID number/NIE. Estel record has free character.  

II.2.- Access to services 

Once the person has been registered, and previous validation by MUTUAL SOCIETY and in accordance with legal provisions that they result of application will receive information about the visits registered in the systems of Mutual Society.  

The user is compelled to exonerate to MUTUAL SOCIETY of any responsibility that it was him demanded by unauthorised use or fraudulent of this service  

III.- common Terms and Conditions to "Services"  

III.1.- Object  

The purpose of these terms and conditions is to regulate the provision of "The Services" by MUTUA, as well as their use by the user.  

III.2.- Secrecy of the communications and personal data protection 

In the provision of "The Services", MUTUA guarantees the secrecy of communications in accordance with the provisions set out in Article 18.3 of the Spanish Constitution. For this purpose, MUTUA commits to not facilitate any details related to the user's identity nor to their personal details, except in the cases established by law.  

MUTUAL SOCIETY guarantees the confidentiality of the information transmitted by the users for the provision of services via the MUTUAL SOCIETY'S Private Area, as well as the observance of it considered in the current regulations with regard to personal data protection. This data is collected by a secure server, in such a way that these communications are encrypted through the network using encrypted protocol, and nobody can see or to capture the data entered. MUTUAL guarantees the authenticity of the server they connect to, ensuring that it is not supplanted by third parties.  

The user recognises credit been learnt more about way espresso, precise and unequivocal, at the time of the pickup of its personal data, of rights of information that him attend that him attend in accordance with it considered in the current regulations regarding data protection. 

For the inbound functioning of the service Confirmation is necessary that the user gives to MUTUAL SOCIETY its ID number number/NIE, MUTUAL SOCIETY responsible for assuring compliance with the standard of data protection as person responsible for the processing.  

For the foregoing purposes, MUTUAL commits to the following: To use and apply the data provided by the user for the exclusive purpose of providing the services requested by the user. To not communicate or disclose data to a third party, not even for its conservation. To maintain the utterest confidentiality on the communicated personal details, as well as those which result of its processing. To keep the professional secret of the data and of the service provided. To adopt security measures that they correspond according to the details to be discussed, in accordance with the current regulations.  

III.3.- truthfulness Commitment and detail update  

The user guarantees that, facilitated details to MUTUAL SOCIETY for the provision of “Services” requested, answer with truthfulness to the real-life situation and that it will communicate any modification that affects to the same. As a result, the user will be liable to MUTUA and third parties for any harm or damage caused as a result of non-compliance with the obligations undertaken in this clause.  

III.4.- conditions Acceptance and incorporation  

The undisguised user expressly to know and fully accept and without reserve, the content of the general conditions of access and use of the website www.mutuauniversa.net included in the Legal Notice and, in particular, exemption regarding of rights responsibility and booking with regard to copyright and industrial in favour of MUTUAL SOCIETY.  

The undisguised user expressly to know and fully accept and without reserve, the content of the conditions included in the advance notice to the record of the number of ID number/NIE 

III.5.- Responsibility of the user  

The user commits to use "The Services" in accordance with the law, morals, health, public safety and good habits generally accepted, and to hold MUTUA harmless against any claims resulting from non-compliance with any of these obligations.  

III.6.- Use of cookies  

They can install necessary technical cookies that they allow the user, the navigation, the use of simple services as a management and operations of the present website, the control of the traffic and visits to the same one and the access to sure and restricted areas. These cookies are necessary for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the site will not work. These cookies do not store any identifiable personal information. 

If there are cookies of yield, functionality or directed (advertising), own or third-party, that Mutua Universal can use, to end and effect of monitoring and improving the user experience of "The Services", the user will be able to reject, to shape or to accept them when accessing the website. The detailed description of these cookies can be found in the Cookie Policy.  

III.7.- Applicable law and jurisdiction  

The provision of services regulated in these terms and conditions will be governed by Spanish legislation. The parties are subjected to the jurisdiction of the Courts and Tribunals of the province of Barcelona (Spain). 

IV.- Security of Access   

IV.1.- Maximum number of shipments for device

In order to to prevent improper uses and to guarantee the entirety of the system, it is established that every device will be able to send the form a maximum of ten (10). Once reached this limit, will not afford the performance of new shipments from the above-mentioned device