Ethics and Responsibility

The Code of Conduct of Mutua Universal collects ethical values and principles with which commit to different interest groups and, general, with the society, as responsible company and committed to the quality provision of services and socially sustainable.

With regard to provider organisations, these should know, to accept and to fulfill of way espresso the content of the Code of Conduct, the Code of Conduct for provider organisations and the Statement of the Policy of Prevention of Criminal offences.

The company also arranges of a Service channel of Entirety where the staff of professionals of Mutua Universal can communicate any activity that can suppose a non-compliance of the Code of Conduct.

The Protocol of Conflict of Interests establishes bases of the procedures of activity that they should follow to prevent or, failing that, to discuss conflicts.