Social aid

Published on: 11/11/2015

Helping those most in need

A work-related injury can change the life of a person: changes in the family life, difficulties of work reintegration, or acceptance of the situation in the cases of disability or death.

Mutua Universal offers its associated companies' workers and associated self-employed workers, and its families, social security benefits that they can help him to exceed possible consequences that have been been able to to produce.


Social work

Accidents and illnesses can represent a strong aggression to the physical integrity and/or psychological of a person and also an unexpected and sharp interruption of its personal activities, relatives, professionals and social.

The social work service gives information, orientation, advice and support specialised in all the supervened needs in the family, social, work or economic of the worker.

The team of social work of Mutua Universal is integrated in welfare teams, with the aim of:

  1. Guarantee the all-inclusive attention to the health and the boarding of the social problems together with the biomedical and psychological ones.
  2. Contribute alternatives or solutions to difficulties/social problems that they emerge after the accident or illness.
  3. Avoid the possible social imbalances and relatives that are produced as a result of the loss of health.

We have a programme of insertion socio-professional that it has as an objective to promote, in that the situation allows it, the return to the labour world of those workers that after suffering a professional work-related injury or illness, have been affections of degree of disability that they they prevent returning to carry out its work activity or they have lost the employment during the retrieval process and are found in risk situation of social exclusion.

Montserrat Fernández, coordinating committee of Social Work in Mutua Universal

Occupational injury

  • Psycho-social support to the injured party and to its family environment.
  • Management with hospitalised patients: visits, coordination, planning of the hospitable registration…
  • Programme of Reintegration In the social aspects of work for disabled workers or in risk situation of social exclusion.
  • Coordination with other specialised services (Institut Guttmann, public health Centres, Associations…)
  • Home aid service management for patients that present limitations for the performance of all or some core activities of the daily life.
  • Psychological support management for deceased worker' relatives or with grave prognosis.
  • Aids advice and procedure to improve the quality of life: Adjustment property, adjustment vehicle, technical assistance material or ortoprosthetic material.
  • Grants assessment and procedure before situations of need in the family unit of the injured worker.
  • Assessment and procedure of other aids according to detected needs.
  • Information on resources and provisions of Mutua Universal (procedures and formalities).
  • Information/Orientation on other available resources (public and private).

Non-occupational illness

Advice and information:

    • Permanent disability.
    • Non-contributory pensions
    • Application Disability and its profits
    • Application of Aids (State, Autonomous and Local)
    • Work Reintegration: advice in the search for work for disabled people and workers at risk of social exclusion.

Concepts eligible for a social benefit

Concepts eligible for a social benefit

Work reintegration programme